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Safety Guidelines
Your safety is our top priority. Please review these guidelines before using our services.
For Travelers
Verify Your Companion
Always confirm your companion's identity through our app before meeting
Meet in Public Places
Initial meetings should always be in well-lit, public locations
Share Your Itinerary
Let someone know your plans and expected return time
Trust Your Instincts
If something feels wrong, remove yourself from the situation and contact us immediately
For Local Companions
Professional Conduct
Maintain professional boundaries and appropriate behavior at all times
Respect Cultural Differences
Be mindful of cultural norms and personal boundaries
Emergency Procedures
Know and follow our emergency protocols for medical or security issues
Report Concerns
Immediately report any safety concerns or inappropriate behavior
Emergency Contacts
In case of emergency, contact:
TravelPal MY Emergency Line
+60 12-755 8494 (24/7)
Malaysia Emergency Services
999 (Police, Ambulance, Fire)
Safety Features in Our App
Check-In System
Regular safety check-ins during your experience
Location Sharing
Share your real-time location with trusted contacts
Emergency Button
One-tap access to emergency services and our support team